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Orders normally require 2–3 business days for processing after payment confirmation. Estimated transit is 20–45 calendar days after dispatch, in addition to processing time.

Standard shipping is free when your discounted merchandise subtotal is more than US$30. For US$30 or less, shipping is displayed at checkout. Applicable taxes and import charges are included in the price or paid by us, so you do not pay those charges beyond the checkout total.

After dispatch, email mrhonnanaankay@outlook.com with your order number and checkout email address. We will provide the available tracking details.

Yes. Request a return within 30 calendar days after delivery. We cover return shipping and charge no restocking fee. Refunds generally appear on your original payment method 3–7 business days after issuance, subject to payment-provider processing and mandatory deadlines.

Contact customer service with your order details. Lost parcels qualify for a free replacement or a refund if you prefer. For damaged, incorrect, or incomplete products, we arrange an appropriate remedy and cover necessary shipping. Photographs are helpful when reasonably available.